child dropping a iphone into the water at a pool
/ By Jim Einhorn / Water damage repair / 0 Comments

There’s nothing worse than the sinking feeling you get when your phone or tablet takes an unexpected dip in water. Whether it’s a quick splash, a fall into the sink, or a full-on dive into the pool, water damage is one of the most common and potentially devastating accidents for electronic devices. At RockIT Repairs, we’ve seen it all, and we’re here to help you understand the steps you can take to save your device and when it’s time to call in the experts.

In this guide, we’ll break down everything you need to know about water damage, how it affects your phone or tablet, and what you should do immediately after the accident to increase the chances of saving your device.

 

Understanding Water Damage: How It Affects Phones and Tablets

Water and electronics simply don’t mix. When your phone or tablet is exposed to water, the moisture can seep into the internal components, short-circuiting the electrical system and causing damage to delicate parts like the screen, motherboard, and battery. This can lead to a wide range of issues, including:

  • Screen malfunction: Water inside the screen can cause the touch function to stop working or create visible watermarks and discoloration.
  • Battery failure: Moisture can corrode the battery connectors, leading to shorter battery life or a device that won’t charge at all.
  • Speaker and microphone issues: Water can damage the speakers or microphone, resulting in muffled sound or complete audio failure.
  • Internal corrosion: Over time, water can corrode internal components, causing long-term damage even after the device seems to be functioning normally.

 

The Golden Rule: Act Fast

When it comes to water damage, time is of the essence. The longer water sits inside your device, the more likely it is to cause irreversible damage. Here’s what you should do immediately after your phone or tablet gets wet:

 

Step 1: Remove It from the Water and Turn It Off

If your phone or tablet has been submerged in water, the first and most important thing you should do is remove it from the water as quickly as possible. Then, immediately turn off the device. This helps prevent further electrical short-circuiting. Do not try to check if it’s still working by turning it on; this can cause more harm.

Step 2: Remove Any Removable Parts

If possible, take out the SIM card, memory card, and battery (for devices with removable batteries). These components can trap moisture and cause further damage. Gently dry them with a soft cloth and set them aside.

Step 3: Dry the Exterior

Use a soft, absorbent cloth to gently blot away any visible water from the outside of the device. Be sure to avoid moving the device too much or shaking it, as this can spread water further into the internal components. Do not use a blow dryer or any heat source as this can cause more damage.

Step 4: Use the Rice Trick (But Don’t Rely on It)

Many people recommend placing the device in a bag of uncooked rice to absorb moisture. While rice can help absorb some of the surface water, it’s not always effective at reaching the internal components where water causes the most damage. A more effective solution is using silica gel packets (the little packets you find in shoe boxes or electronics packaging). These are designed to absorb moisture and can be more reliable than rice.

Step 5: Avoid DIY Fixes

You might be tempted to open up the phone or tablet yourself to try and dry out the internal parts, but this can do more harm than good. Unless you’re experienced with electronics, it’s best to leave this task to a professional repair service like RockIT Repairs. Opening the device improperly can lead to further damage or void the warranty.

Step 6: Bring It to a Professional

Once you’ve taken the initial steps to dry out your phone or tablet, your next move should be to bring it to a professional repair shop. At RockIT Repairs, we specialize in water damage repair for phones and tablets. We have the tools and expertise to open the device safely, assess the damage, and clean or replace any affected components. The sooner you bring your device in, the better the chances of saving it.

 

What Not to Do After Water Damage

It’s just as important to know what not to do after your phone or tablet suffers water damage. Here are a few things to avoid:

  1. Don’t plug it in: If your phone or tablet won’t turn on, don’t try plugging it into the charger. This could cause an electrical short that leads to permanent damage.
  2. Don’t use a heat source: While it might seem logical to use a hair dryer or place your device in the sun, heat can warp internal components and cause additional damage.
  3. Don’t shake or tap the device: Shaking or tapping the device can move the water deeper into the phone or tablet, spreading the damage further.

 

Common Water Damage Myths Debunked

With so much advice floating around about water-damaged devices, it’s easy to fall for some common myths. Let’s set the record straight:

  • Myth 1: Rice will fully fix water damage. While rice can help absorb surface moisture, it’s not a guaranteed fix, especially for internal components.
  • Myth 2: If the phone works after drying, it’s fine. Even if your phone powers on after drying, water can still corrode internal parts over time, leading to issues down the road.
  • Myth 3: Waterproof phones can’t get water damage. While some phones are water-resistant, they are not fully waterproof. Water can still get inside through cracks, speaker grills, or damaged seals.

 

What Happens During a Professional Water Damage Repair?

When you bring your water-damaged phone or tablet to RockIT Repairs, our technicians will follow a comprehensive process to assess and repair the device:

  1. Diagnosis: We start by fully diagnosing the device to check for internal and external damage. This includes testing the screen, battery, speakers, microphone, and other key components.
  2. Disassembly: Our experts carefully disassemble the device to inspect internal parts, clean out moisture, and assess any corrosion.
  3. Cleaning and Drying: We use specialized tools and cleaning solutions to remove water and any contaminants from the internal parts. Our drying process ensures that all moisture is fully evaporated.
  4. Component Repair/Replacement: If certain components, like the battery or screen, have been permanently damaged, we’ll replace them with high-quality parts to restore your device to working condition.

 

Can Your Phone or Tablet Be Saved?

The ability to save a water-damaged phone or tablet depends on several factors, including how quickly you act and the extent of the damage. In general, phones that are quickly turned off and brought in for professional repair have a higher chance of being saved. Devices that have been exposed to water for extended periods or have already been powered on after the accident may suffer more extensive damage.

At RockIT Repairs, we’ve successfully repaired countless water-damaged phones and tablets, but every situation is unique. Our team will provide a thorough diagnosis and let you know whether your device can be saved or if a replacement might be the better option.

 

Final Thoughts: Preventing Future Water Damage

While accidents happen, there are a few steps you can take to prevent water damage in the future:

  • Use a waterproof case: If you frequently use your phone or tablet near water, invest in a high-quality waterproof case.
  • Keep your device away from water hazards: Be mindful of where you place your phone or tablet, especially near sinks, pools, or bathtubs.
  • Be cautious of rain or humidity: Even exposure to rain or high humidity can cause moisture to seep into your device, so always keep your phone protected in wet conditions.

 

Water damage doesn’t have to spell the end for your phone or tablet. By acting fast and bringing your device to the professionals at RockIT Repairs, you’ll have the best chance of saving it. Our expert technicians, advanced tools, and years of experience ensure that we can handle even the toughest water damage cases.

If your phone or tablet has suffered water damage, don’t wait – visit RockIT Repairs in Stafford or Fredericksburg today!

/ By Jonathan Hawkins / Water damage repair / / 0 Comments

Cell phones falling into water are comically common and disturbing at the same time. It needs some quick action as well as damage control. In order to salvage the situation, there are a few things that you can do. Get it out of water quickly and dismantle all parts. The SIM card should be saved first as it contains all data. The device should be put into absorbing towels and dried off.

Read more “Reviving your phone – What to do when your phone falls in water”