At RockIT Repairs, we’re excited to celebrate over 12 years of serving our community with reliable, expert device repair. What started as a small shop has grown into a trusted destination for phone, tablet, laptop, and gaming console repairs. Throughout the years, we’ve remained dedicated to providing top-notch service, and our journey has been shaped by both the trust of our customers and the passion of our expert technicians.
How It All Began
Our story began in 2012 at the George Washington Executive Center in Fredericksburg, VA. Due to the overwhelming demand for our services, we quickly outgrew that location and, on 12/12/12, we proudly opened our doors at 1319 Lafayette Blvd in Fredericksburg, where we continue to serve the community today.
As our business grew and the need for our services expanded, we opened our second location in Stafford in 2016 at 373 Garrisonville Rd #105. This new location allowed us to bring the same high-quality repairs and customer service to an even larger community, meeting the growing demand for reliable and affordable device repairs.
What Sets Us Apart
Over the past decade, technology has changed, but our commitment to customer satisfaction and quality service has remained constant. Here are some of the things that make us unique:
- Expert Technicians: Our team is made up of skilled professionals who specialize in everything from screen repairs and battery replacements to advanced micro soldering work. We stay up to date on the latest technology so we can handle even the newest devices.
- Fast, Reliable Service: We understand how important your devices are to your daily life. That’s why we strive to offer same-day repairs on many services, and we’re proud to offer mail-in options for customers who can’t visit our locations.
- Comprehensive Repairs: From cracked screens to water damage, from battery replacements to console repairs, we’ve seen it all. We offer a wide range of services that ensure your device is returned to you in perfect working condition.
- Customer-Centered Approach: We take pride in listening to our customers’ needs and providing personalized service. Whether you’re upgrading or keeping your current device, we’re here to help you make the best decision for your tech.
Looking Forward to the Future
As we look back on these incredible 12 years, we also look forward to the future with excitement. Technology continues to evolve, and so do we. With the introduction of the iPhone 16 and other advanced devices, we’re ready to help customers make the most of their tech investments by offering affordable repairs, trade-in preparation, and more.
We also plan to expand our services even further to meet the growing needs of our customers. Whether it’s VR headset repairs, battery replacements, or continuing to perfect our mail-in service, RockIT Repairs is committed to remaining a leader in the repair industry.
Thank You to Our Loyal Customers
None of this would have been possible without our incredible customers who trust us with their most important devices. Your support has allowed us to thrive, and we look forward to continuing to serve you for many more years.
If you’re new to RockIT Repairs or a long-time customer, we invite you to visit us for any of your repair needs. Whether you need a quick screen replacement, help with a malfunctioning console, or a battery that can actually hold a charge, we’re here to help.
Thank you for being a part of our journey. Here’s to many more years of success and innovation at RockIT Repairs!
