/ By Jonathan Hawkins / Apple / 0 Comments

Your Privacy is At Risk And You Don’t Even Know It

It seems that Apple is going down a very steep hill, very quickly. If you have an iPhone that runs on any of the iOS 12 iterations and you’re a FaceTime user, then your privacy is at risk as of this very moment.

The bug allows people to listen in on your conversations and access your front camera through the FaceTime app even without you accepting the call.

Anyone Can Hack You

As much as that sounds like some next level IT hacking, it’s actually pretty easy to do. It’s so easy to do that it only takes 2 very simple steps to do it and the bug was accidentally discovered by a 14-year-old on January 19, 2019.

The boy’s mother proceeded to file a report to Apple but has since claimed that her report was ignored. In it she details how her son created a Group FaceTime with his friends to play Fortnite and was surprised to find out that he was already able to hear his friend even without him accepting the call.

The worst thing about it privacy bug is that you won’t even know that your conversations have been compromised and who was behind it, nor when the hacking took place.

Your phone could literally be in your pocket during an important meeting and someone interested in that meeting could easily listen in without your knowledge.

Lawsuit from A Lawyer Over FaceTime Privacy Bug

Apple has since been faced with a lawsuit since a lawyer claimed that one his private conversations with a client was compromised through the FaceTime app.

Apple responded by disabling any sort of group calls on the app on the last week of January 2019 and promised to fix the bug by the end of the week.

Since the bug has been made public, people have also discovered that once the Group FaceTime has been initiated, the caller is able to listen in on the person on the other end and when the person presses the power button, it then gives the caller access to the person’s front camera.

So just when you thought you successfully silenced an incoming call, you’re actually giving the caller even more access.

Apple’s Worst iOS to Date

Apart from the fact that your privacy can be so easily compromised by anybody in your contacts list, the iOS 12 and its iterations have brought about so much inconvenience that it’s been called the worst iOS Apple ever designed.

Other bugs have been found to make calls impossible. One woman reported that since the update, she has not been able to get a single bar of service from her network provider. That means she is unable to make and receive calls and texts unless she’s connected to a Wi-Fi network.

Then there was the UI design mishap when it made things hard and inconvenient for people to switch between the front and rear cameras while on FaceTime.

For some of the latest iPhone models, charging times became distorted and battery capacity simply didn’t make sense.

These are just some of the worst issues that the iOS 12 and its iterations have inflicted upon Apple users. There could be more that just haven’t seen the light of day yet.

What You Can Do As an Apple User

It’s highly likely that if you own an iPhone, you also own other Apple products. Although everything mentioned is about just the iPhone, there is no saying how bad the bugs can be across all your Apple products.

With that said, we advise that you take extra precautions when using your iPhones, or any Apple product for that matter when having private conversation. Make sure to take any and all issues up with Apple so that nothing gets overlooked. Report it for your sake and for the good of every other Apple user.

iphone x with image burn
/ By Jonathan Hawkins / Apple / 0 Comments

Help! The New iPhone X Image Burn Problems

 

The Apple iPhone X was released on November 3rd, 2017. People at Apple stores around the world waited in line for hours, or even days to get their hands on these elegant new phones. The iPhone X is the tenth Apple iPhone version, and it has more bells and whistles then any of the previous models.

 

However, despite all of the positive things that the Apple iPhone X has, many people have been reporting an image burn problem. This problem is both highly inconvenient and also destressing for the people who have paid good money for these phones, expecting a top quality product.

 

A closer look at the problem

 

The image burn problem that iPhones are having are due to the OLED screens. OLED screens are different from the traditional LED screens that Apple has used in the past for its phones. OLED screens can have image burn-ins if a single picture is kept on the screen for too long with the brightness turned up high.

 

OLED screens can provide enhanced color and clarity, and that is why many phone manufacturers have made the switch. However, the image burn problem can be extremely annoying and can cause a particular image to remain as a ghost image on your phone even once you close out of it. This is highly undesirable and presents a major problem for iPhone X users. Just imagine opening your bank account on your iPhone and then having this image burned into your phone…not good.

 

What is being done about Apple iPhone X image burns

 

Apple has actually declared that image burn problems with its OLED screens are normal for its iPhone X models. It appears that Apple has weighed the pros and cons of having OLED screens for its iPhone X model and decided that the pros of these incredibly beautiful screens outweigh the costs of the image burn issues. So, do not expect Apple do anything about this problem.

 

However, if customer complaints continue to grow in the next few months, then there is a chance that Apple may actually try to resolve the problem. Until then, there are a number of things that you can do to limit or prevent the image burn problem on your iPhone X.

 

How to prevent and/or limit image burning on your iPhone X

 

In order to prevent image burns on your iPhone X, you should first avoid displaying static images for a long period of time. To help you prevent doing this, you can open Settings and go to Display and Brightness. Then click on Auto-Lock. Once you are there, you can reduce the amount of time that it takes for your phone to auto-lock after inactivity occurs.

 

You can also avoid looking at high contrast images for too long. High contrast images are images that have major contrasts between dark and light colors and with sharp edges. Further, you can turn down the brightness on your device. Turning down the brightness is probably the simplest way to avoid image burns, or at least to reduce the amount of times that you experience them.

 iphone image burn

If you have just spent $999 on a new iPhone X, then the last thing that you want is to experience major screen issues. Following the tips in this article can help you to prevent getting major image burns on your iPhone X.

 

However, if you are having trouble controlling the image burning on your iPhone X, or if you are experiencing any other issues with your new device, then RockIT Repairs can help. Please feel free to contact us today to start discussing repairs for your iPhone or other electronic device.

 

Images copyright to afr.com and macrumors.com (forums)

iphone charging on table
/ By Jonathan Hawkins / Apple / 0 Comments

Importance of Using the Original Apple Chargers Versus the Knock Off Brands

iPhone chargers are relatively simple devices, and anyone who has an iPhone and who wants to use it will need to have an iPhone charger. Apple, of course, offers chargers for iPhones. However, there are many other companies who also offer chargers for iPhones. Some people choose to buy a knock off brand iPhone charger as opposed to the original apple charger. This could be because they think it will be cheaper, because it is more convenient for them, or for other reasons. However, knock off brand iPhone chargers are simply not as good as original iPhone chargers, and here is why.

Failed Safety Tests with Non OEM Apple Chargers

iPhone chargers are electrical devices and therefore, are supposed to be able to pass safety inspections to make sure that they are fit to be used by consumers. However, one source reports that 99 % of all fake iPhone chargers examined in a trial were found to fail basic safety tests. This is a huge problem, and it means that the vast majority of fake iPhone chargers on the market are subpar devices and are actually potentially hazardous for consumers.

ORIGINAL APPLE OEM CHARGER

Fake Apple Chargers Can Cause Bodily Harm

A number of people have been severely injured by fake iPhone chargers. The injuries were primarily caused by electrical shock. This is because many of the fake iPhone chargers simply do not contain enough insulation to protect against electric shock, or have faulty wiring which can result in electric shock. There have been reports of people getting severe burns on their fingers, and even being killed from electric shocks caused by fake iPhone chargers. In November, 2016, a 28-year old man from Thailand was killed after being shocked by a fake iPhone charger while he was lying on top of a charging phone. So, people who use knock off brand iPhone chargers could potentially be risking severe bodily harm and even death by doing so.

Non OEM Apple Chargers are a Fire Hazard

Unlike real Apple chargers which are rigorously tested for safety, knock off brand chargers are major fire hazards. Because of the fact that they heat up and sometimes even realize sparks, there is a very real possibility that they could start a fire in your house or apartment. The result of this fire hazard is that some people try to save about $15 buy buying a knockoff brand could end up destroying their entire home through a fire. This is especially true for people who charge their phones near flammable things such as curtains or newspapers. So, if you do not want to burn down your home, then you should strongly consider buying an original apple charger, and not a knock off version.

Conclusion

Despite the fact that knock off brand chargers may seem perfectly harmless, the truth is that these devices are a severe risk, and should not be meddled with. Not only do they consistently fail safety tests, but they have actually injured and even killed people. They also pose a significant threat to property due to their potential to start fires.

So, if you are thinking of purchasing a knock off brand charger for your iPhone or other apple device, then you should really avoid doing this. Yes, you may save a tiny amount of money in the short term, but there is simply far too much to lose. It is ridiculous to risk your own life, your health, or your home for savings of $15. Original Apple chargers are tested thoroughly and comply with all safety regulations. They also work extremely well, and have plenty of insulation which protects you and your home. It should really be a no-brainer to buy original Apple chargers vs. knock offs.

resources:
http://www.macworld.co.uk/news/apple/are-cheap-iphone-chargers-safe-unofficial-apple-power-chargers-safety-tips-3460975/

https://lifehacker.com/how-to-spot-a-counterfeit-apple-lightning-cable-or-appl-1788029181

https://gizmodo.com/why-fake-apple-chargers-totally-suck-1575898352

You should stop using that fake Apple charger

amazon-oasis-waterproof-ereader
/ By Jonathan Hawkins / Kindle / 0 Comments

Amazon Oasis : Waterproof E-Reader with Free Nationwide 3G Internet Access

 

Ever since its debut, the Amazon Kindle has been delighting customers with its easy to read e-book capabilities. The small and portable devices have become a favorite for avid readers who do not want to have to go to the bookstore every time they want to read a new book. Amazon Kindles are also extremely easy for people to bring with them on vacation and to read on the beach or by the pool.

 

However, despite the incredible convenience and practicality of Amazon Kindles, there has been one consistent complaint since they came out; they aren’t waterproof. Many people like to read in the bath. Further, Kindles can easily get exposed to rain, or dropped into pools or the ocean. The least thing that people want when they are midway through the latest Dan Brown thriller is for their Kindles to break due to water exposure.

 

Enter Amazon Oasis

 

Amazon Oasis is the brand new solution that Amazon is offering to the “Kindles aren’t waterproof” complaint. Amazon Kindle Oasis is a brand new version of the kindle which is fully waterproof. The Kindle Oasis will be completely fine and won’t be damaged if you accidentally drop it into your bath tub, a pool, a pond, what have you.

 

The Amazon Oasis has been rigorously tested and even underwent a test where it was completely submerged in water 2 meters deep for a full hour. The result was that no damage was sustained to the device. This is highly encouraging and exciting for all of the bath lovers out there who are prone to dropping things.

Details of the Device

 

The Amazon Oasis will cost $250. This makes it significantly more expensive than other Kindle versions. However, the simple fact that it will not break if you accidentally spill a glass of water on it will most likely completely justify the higher price tag for many people. The Oasis will feature a 7-inch, 300 dpi screen, and will have a free Audible account. The 7-inch screen is one inch larger than the previous 6-inch screen. It also has a waterproof rating of IPX8, meaning it is proven to be able to sustain at least one hour of complete submersion in water without problem.

 

The release date for the Amazon Oasis is October 31rst. There will be a 32GB version and a 32GB version with a cellular connection available in addition to the 8GB version So, people will have a number of different versions to choose from and they can select the one that best suits them.

 

Looking Ahead

 

The Amazon Kindle Oasis is a game changer for e-readers. It will bring a new level of comfort and convenience to those who love to read on electronic devices. Soon, it may be commonplace to see people bringing their Kindle Oases with them while they relax on floats in the pool. The fact that these new Kindles are slightly larger means that they may be better for people who have vision problems or who struggle to read small words.

 

However, despite the fact that Amazon Kindle Oases will undoubtedly bring many positive changes, these devices are not completely immune to breaking down. Most electronic devices are still vulnerable to things like being dropped, being stepped on, or just general wear and tear over time.

 

If your Amazon Kindle Oasis breaks down and if you need to get it repaired, then RockIT Repairs can help! We are experts at Kindle repairs, and we are excited to help Amazon customers be able to get their Kindle Oasis back running like new after they break. So, please feel free to contact us for all of your Kindle repair needs.

 

 

 

 

 

help i need my kindle fire repaired
/ By Jonathan Hawkins / Kindle / 0 Comments

Kindle Fire Repair

Amazon Kindle Fires are extremely handy devices. Kindle Fire owners can read books, watch shows and movies, surf the web, go on their social media accounts, use apps, and more, all from their Kindle Fires. There is even a Kindle Fire option that is available now for just $50.

 

All of these factors have helped propel Amazon forward in the tablet market. Amazon is selling millions of these tablets per year. In fact, in the first quarter of 2016 alone, Amazon sold 2.2 million Kindle Fires! However, despite the immense popularity of Kindle, these tablets still frequently experience issues and problems. Here are some of the top Kindle Fire Problems.

 

pexels-photo-76942

 

  1. App consistently refuses to load

 

If you are one of the 50 percent of online shoppers who uses the Amazon app, or if you use other apps on your Kindle Fire, it can be extremely frustrating if your apps won’t load. There could be a number of different reasons why this is happening. However, there are also a few basic solutions that might work for your device.

 

One very simple thing you could try is uninstalling the app, turning off your device, restarting it, and then re-downloading the app. This may resolve this issue. Another thing that you could try is clearing the cashe. To do this, go to settings – Apps and Games – Manage All Applications. Once you are there, find the app that won’t load click on it, then click, Clear Cache.

 

  1. Device won’t start at all

 

This is yet another highly inconvenient and annoying issue that commonly occurs with the Kindle Fire. This too can prevent you from properly using your device. Here are some possible solutions for this issue.

 

The first thing that you should try is holding down the power button for 20 seconds. This will shut it down. Then press power again to see if the issue was fixed, and the device turns on again. This problem could also be caused by very little or no battery power. So shut down the device by hold the power button for 20 seconds. Then plug in the tablet, let it charge and try again. This could solve the issue.

 

pexels-photo-486991

 

  1. Device keeps shutting down

 

In addition to your device not turning on, if it keeps shutting down at random times, then this can also be a major problem. After all, how are you supposed to read the new book you just downloaded, or get caught up on Game of Thrones if your Kindle Fire keeps shutting down? Amazon is also spending $3 billion a year on video content. So it is important for both the company and for you that this content works!

 

This also could be caused by having low battery, so check that first. If that does not solve the problem, then reset the device by holding the power button down for twenty seconds, then press it again. If this also doesn’t work, then there might be an overheating issue. Remove the case, turn the tablet off for a little while and then try it again when it has cooled down. This could solve the problem.

 

 

Getting Your Kindle Fire Repaired

 

If you are having these issues with your Kindle Fire, or other ones, and you just can’t fix them yourself, then getting them professionally repaired is a great option. RockIt Repairs does Kindle Fire repairs. They can fix a wide range of Kindle Fire issues, and make your Kindle Fire work just like it did when you first bought it.

 

Getting your Kindle Fire repaired can be significantly less expensive than replacing it. Therefore, it many cases it makes good financial sense to have it repaired. Contact RockIt Repairs to get your Kindle Fire repaired today!